QR codes and how they can help your pet business.


If you've seen odd looking graphic images popping up on advertisements, packaging, business cards, websites, products and other promotional materials lately, then your not alone. These images are called QR codes.

What are QR codes? QR, or Quick Response codes, are types of matrix barcodes designed to be read by smartphones through smartphone applications.

QR codes are similar, but more powerful than the bar codes scanned at checkout when you purchase an item. Standard bar codes are linear one-dimensional codes, whereas QR codes are two-dimensional and can hold much more information, making them more flexible and powerful. Once scanned they can direct you to a url, text or other data.

QR codes have actually been around since 1994 and utilized for various applications. Now they are gaining some traction with the general population of smartphone users; hence the increase in frequency of visibility of the codes.

Early pet businesses that have adopted the use of QR codes are utilizing them in a wide variety of ways such as:
  • ID tags for pets that can be scanned and provide information for a lost pet, medical history, special diets, emergency contact info and more.
  • Placement in advertisements linking to websites where you can purchase or learn more about a pet product.
  • Added to product packaging and POP displays linking to videos of pets playing and/or enjoying the product or also linking to product instructions, product tips and more.
  • Printed on pet sitter and dog walker business cards to allow users to add the business to their contact list, to provide additional information about services, or to email to inquire for more information.
  • At event locations to provide further details about speakers, schedules, location information and more.
  • Providing coupons or discounts to users for pet products and services.
Benefits of QR codes include the ability to:
  • Link to digital content on the web - including video, presentations, maps and more.
  • Activate a number of phone functions including phone calls, email and text, add to contacts, vcards, etc.
  • Connect the smartphone to a web browser link/url - including websites, custom website pages, pdfs, ebooks, social media and more.
The greatest benefit to utilizing QR codes is the ability to connect with your audience, prospects and customers; and share detailed and specific information about your products and services, quickly, efficiently, effectively and easily; which is all what we want to do with our marketing to increase sales.

You can generate your own QR codes for free, just like we did in this blog post. Here are several sites that provide QR code generators: (each one has it's unique features and functions)
To read the QR codes smartphone users utilize applications or QR code readers, including:
The utilization of QR codes in your marketing efforts are only limited by your imagination.

The two most important things to remember when utilizing these codes (as with any new or added marketing tactic) is to fully and completely integrate the use of the codes with your current and planned marketing program(s). And make certain that they work with and supportall of your marketing activities, strategies and implementation. Track the results of QR usage as well; and experiment with different modes of call to action, placement, response, requests and uses, to determine the most effective use of this new and innovative marketing tactic.

In addition you can also create a Microsoft Tag, works very similarly to a QR Code.

And have fun with it!

Getting started with Google+ for pet businesses.

If you watch and participate in social media with your pet business, you've undoubtedly heard about the launch of Google+.

What is Google+? It's a new social media site from Google that allows you to interact, share, and participate in conversations online with others that you follow and follow you. Sound a little like Facebook? Well, it is a lot like Facebook, but with some twists.

Google+ is currently only available to limited users, those that have been invited by others who are presently participating, or those who have received advanced invites from Google. But the site will be available publicly in the next 4-6 weeks, we understand.

So why participate in Google+ now? We believe it is going to be another great way to (eventually) connect with pet lovers online, connect with them and share information that brings value to their lives and, of course, a way to further market your pet business.

Even though Google+ is very new and in it's infant stage, it could be a good time to get involved, to learn about the system, grow with it, and be an early adopter. I learned that it can be very beneficial to be an early adopter when my dog, JohannTheDog, joined Twitter not too long after it's launch.

Twitter in it's early days, was a great place to closely connect with like minded individuals, and quickly became a great way to promote my other business, JohannTheDog.com, form some exciting business relationships that have lasted over these past few years. Twitter is still a great way to do that, it's just become larger and busier; and sometimes makes it more difficult to closely connect.

Being on Google+ now reminds me of those early days of Twitter. It's currently a very tight community of forward thinking individuals and technology enthusiasts. And yet I have also connected with some of my closest pet loving individuals and pet businesses who have also joined the social media site as an early adopter.

So how do you get involved with Google+? Right now until the sites is available publicly you will need an invitation sent from someone who is already participating on the site.

I've had a lot of questions from pet business individuals to write a post on how to utilize Google+, once you've been sent an invitation, and a little about how Google+ 'works.' So let's get started...

Signing Up

Once you have received an email invitation from a current Google+ participant, you can click on the link and sign up for the social media site.

If you already have a Google Profile, then all of the information (About, +1's, Buzz, Photos, Links and more) will populate into your Google+ profile provided you sign into Google+ with your current Google sign in. Note: Once you sign up for Google+ and it imports your information from your Google Profile, Google+ will then become your Google Profile.

Completing your Google+ Profile

Once you've signed in, Google will ask if you want to connect your Picassa albums, the Flickr version from Google. Since I have uploaded 1000's of photos to Picassa through my blogs, I elected not to connect my albums, but you may want to if you believe these photos are relevant to your Google+.

The first thing you will want to do is complete your profile and make sure you upload a photo to represent yourself on Google+. When completing your profile you can add information such as a tagline, your occupation, employment, education, location, email, gender, etc. You can also set some privacy settings here. Don't worry all the information you complete here can be altered by clicking on 'Edit Profile' from your Profile tab.

Here's a screen shot of my Google+ About Page (you can click on it to enlarge the image).


Once you have completed this information click on 'Continue to Profile' and view your profile. Here you will see your public profile and can edit the information as necessary.

Navigating Google+


Notice the red highlighted area in the image above - listing Posts, About, Photos, Videos, & +1's, we're going to go through these one by one:

Posts - This is the location where you can view all the posts that you share, whether they be links, status updates, photos and more. (More below on how to share these items). These items will be seen by those that are in your Circles (More below on Circles as well) or publicly.

About - The About tab shows your profile information and links, this is also the location where you can edit this page.

Photos - This is the location where you can view all the photos you've uploaded, albums, and also where you can add more photos.

Videos - Like the Photos tab, this is where you can view videos you have uploaded and also another location where you can upload videos.

+1's - +1's are like 'Likes' on Facebook. As you surf the web, and visit websites and blogs, you may see an opportunity to +1 the site or pages. When you +1 a site, it will show up here, as well as in your stream to share with others in your Circles.

Buzz - if you are signed up with Google Buzz, you will also see your Buzz items in this tab location.


Once you are on your profile you will see what the public will see (as long as you haven't edited your profile sections to be exclusive). Notice the marked navigation areas in the above image, we'll be going through each one.

Home - (little house) this is the button that you click to see your Stream (or as they call it in Facebook, News Feed). You posts, status updates, photos, videos, etc., as well as those items from those in your Circles will appear here.

You will see navigation on the left of middle section of this page with links to Circles that you've created, where when clicked you can and see only status updates from those in particular Circles. The chat button is also located on the left.

To the right you will see suggestions of others to add to your Circles, as well as buttons for going mobile and inviting others to Google+.

Photos - Click this link and you will see photos from those in your Circles, as well as your photos. You can also upload photos from this location.

Profile - this tab shows your profile, your shared items, as well as those in your Circles. You can also edit your profile from this location.

Circles - What are Circles? These are one of the best parts of Google+ in my opinion. You can segment all of your 'followers' and those you follow into Circles. I've categorized mine into Pet Business, Clients, Media, Marketing Experts, Personal Friends and more. The best part about Circles is that when you share information through the Home tab, you can select who specifically you want to share your information with, whether it be an individual, or a Circle. Then that shared information is only available to them. Others can't see your Circles, your Circle names or who you have added to your Circles (so don't worry about offending anyone).

One last navigation section is at the very top in the black bar area, you can see the highlighted areas on the above image.

Clicking your name brings down a drop down menu that includes Profile, Circles, Account settings and Privacy.

In this area you can change your password, edit your email, select your privacy and visibility settings, manage your Circles, set notification preferences, back up your content, and select which accounts you would like to connect (Linked In, Facebook, Blogs, Twitter, etc.).

There is also a little box right next to your name which will alert you to notifications such as; new comments, individuals that have add you to their Circles, etc.

Tips and Tricks

Now that you have a quick tour of the site, here are some tips and tricks that I've learned so far. I'm not only sure I will discover more, but am also sure that Google has a lot of development in store for the site. So stay tuned...

Tagging - you can tag specific individuals just like you can in Facebook by adding a + or @ in front of their name when sharing in the status box (from the Home tab). When you tag an individual they will see that post or message.

Hangouts -You can connect with people via video by clicking on the Start A Hangout button on the right navigation of your Home tab. Here is a quick video of the Hangouts feature on Google+ for more information. To utilize this feature you will need a webcam and also sign up for Google Voice and Google Video Plugins.

Sparks - A feature of Google+ that allows you to access a feed from a variety of websites on any topics you choose. Just click Sparks and search for a term of your interest. Sparks are accessed from the Home page on the left navigation.

Extensions - If you use Google Chrome as a browser, individuals have already begun to build Google+ extensions that are helpful, including ones that allow you to share your Google+ posts on Facebook and Twitter. I am sure there will be many more coming along to help make it easier to manage multiple social media networks.

Sharing - When a post is marked Public (green) that means it will be shared with the entire World. So choose and select who you want to share information with carefully. If you want to share with specific people or circles, just click on the x on the Public button (it will disappear), then you can select a Circle or Circles, or you can type + or @(individuals name) to share with just one (or several) individuals through 'tagging.'

Shortcuts - here are a few keyboard shortcuts courtesy of Ranker.com.
  • Space = Scroll down
  • Shift and Space = Scroll up
  • J = scroll down one post
  • K = scroll up one post
  • Q = jump directly to chat
  • Return = Start Comment
  • Tab and Return = End Comment
Keep private, private and editing - If you want a message to be private, here is a tip. Type the message as usual in your status box, tag them by adding a @ or + in front of their name. Then send the message. To be certain your message stays private you can then click on the little down arrow to the right side of that message and select 'disable reshare.' In addition you can select this arrow and edit your post or message (thank you Google!).

PermaLink - To find a permanent link to individual posts, just click on the time of that post and it will pull up just that post, for sharing, or bookmarking.

Finding Friends - There are several ways to find friends...you can do a name search in the search box, or you can click on those in your Circles and find like minded individuals in their Circles to add to yours. You can also Click on the Circles tab and do a search through your Yahoo and Hotmail contacts.

Facebook Migration - If you've invested a lot of time in Facebook and are interested in learning some tips to help you migrate photos, videos and even exporting your contacts and loading them into Google+, check out this post.

Business Profiles - We understand that Google has asked business to refrain from creating profiles at this time, as they are planning profiles specific for businesses. We'll keep you posted.

That's it for now...stay tuned for updates.

The three key elements needed to run a successful pet business.

Running a business isn't easy. There is always a lot to do...emails to be read and sent, phone calls to make, accounting to take care of, taxes, inventory, sales, marketing, shipping, servicing...it's all never ending.

Why do we do it? Because it's rewarding, pure and simple!

We get a lot of joy and pleasure in helping people enjoy their pets, don't we?

With all we have to do day in and day out, I like to look at my tasks in three categories - Finding, Minding and Grinding (and sometimes Binding :). Yes, I know these terms have been around awhile, but I like to keep them top of mind at all times, so that I don't let any part of my business slide.

Let's look at them one by one and why they are important parts of running your pet business:

Grinding - yes, these are the grinding, grunt work tasks, but they are just as important as the other categories of tasks. If it weren't for grinding away at the everyday tasks, your business wouldn't run efficiently and effectively. These tasks can be keeping your accounting in order, answering emails, stocking inventory, shipping, even keeping your computers running well, backed up, and virus free.

Minding - these jobs are the jobs that keep the customers happy. It can be the job of pet sitting, talking with those that purchase your products including direct customers and distributors. These can sometimes be the most rewarding part of our jobs, it's when we get to talk with those we serve, connect with them, and help their pets.

Finding - this job seems to be one of the most difficult for many of my clients. It's the job that's charged with finding new customers and clients. It takes a certain personality to convince and win over an individual to create a long term client relationship. This is the category that marketing and marketing strategy comes into play.

Binding - in all companies small or large making sure that all the 'pieces' fit together; whether those pieces are Grinding, Minding or Finding related. It's also what creates the glue that holds the big picture together.

All of these jobs are very important to running a successful pet business or any business, whether it be large or small. All the work that each of these people contribute is key to a well oiled machine; and if you have a one person operation each of these jobs is just as important as the other and all need to work together for the success of your pet business.

How to back up your pet business blog.

Whether you have a Google Blogger blog, or a Wordpress blog, backing up is a very important part of blog maintenance.

Just as you would backup your computer files on a regular basis, you need to also schedule regular backups for your blog (and it's also a good idea to back up your entire website regularly, as well).

Here is how to back up a Blogger blog in three easy steps.
  1. Login and click on the 'Settings' tab. Under the 'Basics' tab, click on 'Export Blog.' (this will automatically download your blog back up (posts, comments, etc.) .xml file into your download folder.
  2. Once that file is downloaded, go to your 'Design' tab and click on the 'Edit HTML' tab, then click on 'Download Full Template' which will back up the template part of your blog, also an .xml file.
  3. Save those files (and back them up) in a safe folder on your computer.
Problogger gives some excellent instructions to back up your Wordpress blog. Here are their instructions through a guest post on backing up your wordpress blog by Jason Tarasi.
Step One:

Go and download the “Word Press Database Backup” plugin here.

Step Two:

Install the plugin on your blog.

Step Three:

Set the plugin to your desired specifications. It really is quite straightforward to setup, but you can always refer to the plugin documentation for help.

There is one other way that I back up my Blogger blogs, since I completely believe in redundancy. I use Backupify.com, it's free, easy to use and allows not only backup to blogs, but Facebook, Twitter, Flickr and more.

Pawsible Marketing can help you plan, strategize and implement your market programs, and we also share a lot of tips, tricks and info to help you run your pet business more efficiently and effectively. Email us today for a free consultation to see if we can help your pet business.

Timing is everything!

A couple of days after the 4th of July weekend I saw a post on Facebook promoting an anxiety wrap and how great they are for dogs during fireworks...my first thought?

Timing is everything!

When should a store, manufacturer or service provider promote items or services related to the 4th of July? Starting a minimum of two weeks before the holiday (to provide enough time that potential customers can purchase, receive and/or reserve their item or service).

But ideally, it would be much more effective to begin a larger promotion with a giveaway, or contest three to four weeks before the holiday to take full advantage and take great lengths to connect and engage with potential and current customers, and really promote the product or service for increased sales.

Timing is everything...from when you send out your email newsletter, to start and end your promotions, to when you send out a press release...all of these things can be so much more effective if well planned, well thought out, and executed meticulously, effectively and efficiently.

It's the difference between being successful and just plugging along.

Contact us today to help you formulate the most creative and effective promotions for your pet busienss products and services!

Critical moves in the competitive pet business world.

It's been very interesting following some of the new, large online pet companies cropping up lately.

First I saw the new company PetFlow.com come onto the scene offering dog and cat food, treats and cat litter with free shipping to customers if they sign up for an auto ship program and purchase up to $69.00 worth of product (and $4.95 shipping if under $69.00). This was ground breaking and definitely a very attractive offer for some potential customers. No company that I am aware of had ever offered low cost or free shipping on high weight pet products on a regular basis.

Then came some of the larger big box stores, like Petco and Petsmart, matching PetFlow's offer of reduced cost shipping on higher weight products like dog and cat food. They, to my knowledge had never done this before, and clearly initiated these offers in response to the competitive market.

A few months ago I learned about Wag.com and it's plan to launch (which is today, by the way). Wag.com is being run by the same team behind Amazon.com, and the successful Diapers.com and Soap.com; both who have business models revolving around 1-2 day very low cost shipping and great prices. These online stores have upped the ante and base standard for online stores. Take for example Soap.com's one-up-manship of low cost 1-2 day shipping vs. Drugstore.com's low cost 10-12 day shipping cycle.

Just yesterday I received an email from PetFlow.com and their new offer for free shipping (not just for their auto ship program, but for one time orders, as well) on orders of $49.00 or more, trying to trump the new Wag.com and their launch offer today of 1-2 day shipping on orders of $49.00 or more.

Competition in the pet business world is really heating up!

What does this mean for pet businesses all over the country? You will have to be creative, be different, stand out from the pack and create a niche to remain competitive. You will need to create a good base of loyal customers that come back time and time again; and tell other potential customers just how great you are! You will have to offer promotions that are out-of-the-box of what you've been doing in the past.

It's not going to be easy...it never is, never has been and never will be. The big guys are working very hard to take away your customers by offering them something that's very intriguing...free shipping, quick delivery, and great prices.

You can be competitive...it will take ingenuity, but it can be done. Contact us today to learn how you can compete!

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